Orders & Payment

Can I cancel my order?
If you need to cancel your order for any reason, please get in touch with us as soon as possible.
Can I make changes of my order?
If you would like to make changes for a confirmed order that including adding/removing of items.
Can I track my order status?
If you are a registered customer from us, you can simply check your order history and order status from "My account".
Best Price Guarantee, how does a Pre-Order work?
One of the greatest advantages for shopping with us is to pre-order a product before they’re arriving in New Zealand to ensure you have your favourite item in your pocket, plus, a really great price for those early birds.
How can I be sure that I have made my purchase correctly?
An order confirmation email will be sent to your email once you placed an order, remember to check your spam if you did not receive one.
What payment type can I use to make a purchase?
We accept variety payment method to make your purchase from us quick and easy.
Finance Options.
Here at Treasurebox, we want to help each of you to find the finance options that best to suits your situations. We are offering an extensive range of finance options for you to get that product you love now.