Frequently Asked Questions
A: You may have exclusive access to our latest products and promotions available on our website. We might send you a surprise birthday gift as well on your special day! Who knows... come join us now!
A: Shopping here at Treasurebox.co.nz is safe. Our website is protected by SSL encryption technology which secures your session with every browser that you use for every transaction.
A: At the moment, we ONLY accept Visa, MasterCard, and POLi payments on all orders on TreasureBox website. On the other hand, we do accept EFTPOS and cash payment onsite.
A: No sorry, we ONLY ship within NZ at the moment. All currency indicated is in NZD.
A: Approximately within 1-3 days. For more info please refer to our Shipping Information.
A: Once your order has been placed, you will receive an email notification from us (TreasureBox), same goes for when your payment has been processed. You will receive an email confirmation as well upon the products' shipping for your own reference.
A: A confirmation email is sent right away after you place your order. If you are not able to see it in your mail, we suggest you to check your junk/spam folder as the email may be blocked occasionally. If you are still not able to see the mail, please kindly email us at firstname.lastname@example.org.
If you have further concerns and/or enquiries please kindly email us at email@example.com, and our ever friendly customer service team will take care of you.