Laybuy Frequently Asked Questions

Q: How does it work?
  • A:1. Simply select Pay by Laybuy at checkout.
  • 2. Returning customers only need to confirm the order to complete the purchase.
  • 3. New customers can sign up at checkout and start using Laybuy today.
  • 4. Your order is processed immediately and your payment schedule is established.
  • 5. Only a sixth is due today and the rest is split over 5 weekly automatic payments on the day of the original purchase.
Q: To make a purchase using Laybuy, all you need is
  • A:1. A New Zealand credit card or debit card.
  • 2. To be over 18 years of age.
  • 3. A New Zealand residential address.
Q: How do I use Laybuy?
  • A:1. Add items to your shopping bag and checkout as normal.
  • 2. Select Laybuy as you payment method - you will be redirected to the Laybuy website.
  • 3. Register or login to your Laybuy account.
  • 4. Enter or verify your payment details then confirm your order.
  • Please note: The funds for the first payment must be available on your nominated card at the time of checkout
  • For more information about Laybuy terms and conditions, visit the Laybuy website.
  • Laybuy

If you have further concerns and/or enquiries please kindly email us at, and our ever friendly customer service team will take care of you.