Returns & Warranty

Need to return an item? No worries, Treasurebox offers you hassles free return policies. Whether you ordered the wrong product by mistake, you believe the item you received is either defective on arrival or during the warranty period, simply log your request from below:

Change Of Mind

Change of Mind Returns

Warranty Claims

Return/Repair/Replace a faulty/damage Item

Track my Return Status

Find out return status

Please read out our Return & Warranty Policy before requesting a return or attempting to return your product back to our store. Having questions regarding the returns and warranties? Check out our FAQs about Return & Warranty or contact us directly

4 STEP RETURN PROCESS

Request a return

Submit a return request online

Print off a return form

We will review your request and email you a return form(s). Print off this form

Attach the return form

Attach the return form on the returning package

Return the package

Drop off at our Silverdale showroom or ship it with your preferred courier