Contact

Order Tracking Order Tracking
Order Tracking

Check the process of your order
FAQ's FAQ's
FAQ's

Find instant answers to common questions
Return & Refunds Return & Refunds
Return & Refunds

Find out more about our Return and Warranty Policy
Live Chat Live Chat
Live Chat

Live chat available from 7:00am – 4:00pm, Mon-Fri

Send us a Message Send us a Message
Send us a Message

Message can take up to 1-2 business days to response
Email us Email us
Email us

We aim to reply your email in the same day, but it can take up to 1-2 business days to response

NEED HELP?

Get in touch with us, and feel free to use the contact form below if you have any questions, or requests regarding our products and/or services.

How we can help?

Delivery
How long do I expect my order to be delivered? Can I combine shipping? How to track my order?
Click & Collect
When can I pickup my order? Can I make purchase instore and pick up?
Return & Refund
Can I return my purchase if I changed my mind? My item arrives damaged/faulty?
Online ChatOnline Chat

(Monday - Friday 9am - 4pm Closed on weekends & Public Holidays)

Contact
PhonePhone

09 421 1991 - General Enquiry Weekdays Only

09 869 7215 - Aftersales Care Weekdays Only

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Monday – Friday , 9am - 4pm
Closed on weekends & Public Holidays
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(Monday – Friday , 9am - 4pm Closed on weekends & Public Holidays)

Contact Uscontactus@treasurebox.co.nz

(Monday – Friday 9am - 4pm)

6 Ingot Place , Silverdale Auckland 09326 Ingot Place , Silverdale Auckland 0932

(Monday – Friday , 9am - 5pm Closed on weekends & Public Holidays)