Soft chenille in silver grey brings calm sophistication. Carmen offers smooth 360° movement with a clean, modern profile. The curved seat, angled arms and X-base create balance and comfort. Carmen delivers both design presence and daily function.

Shipping Costs

Shipping is available throughout New Zealand. Delivery costs are calculated at checkout based on your address, item size and weight, and delivery method.

Dispatch & Delivery

Most in-stock orders are dispatched within one business day after payment confirmation.

• Standard courier delivery: approximately 1–3 working days
• Rural delivery: please allow an additional 1–2 working days
• Oversized or freight items: approximately 2–5 working days

Pre-order items will be dispatched once stock becomes available. The estimated dispatch timeframe is shown on the product page and in your order confirmation.

Tracking details will be emailed after dispatch. Orders containing multiple items may arrive in separate deliveries. Delivery timeframes are estimates and may vary.

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We take product quality seriously and stand behind every purchase.

1-Year Warranty
Covers manufacturing defects under normal household use. Normal wear and tear, misuse, incorrect assembly and accidental damage are excluded.

30-Day Returns
Changed your mind? Eligible products can be returned within 30 days of delivery, subject to our Returns Policy.

For full details about coverage, eligibility, exclusions and making a claim, please refer to our Warranty Policy and Returns Policy.

Important: These warranty periods are in addition to, and do not limit, consumers’ rights under the New Zealand Consumer Guarantees Act 1993.