Laybuy by Klarna – FAQs

Laybuy is back and powered by Klarna so you are going to notice a few different things.

How it works

1. Find Laybuy by Klarna at Checkout:

Look for the Laybuy By Klarna logo or "Pay with Laybuy By Klarna" option when you're checking out at participating online stores.

2. Choose Your Payment Option:

Pay in 4: Split your purchase into four interest-free payments.

Before you can use Laybuy by Klarna, you’ll need to activate it. Follow the prompts when selecting Laybuy by Klarna at checkout to complete activation.

3. Manage Your Payments:

Download the Klarna app to manage your purchases, track payments, and make payments.

Eligibility

To make a purchase using Laybuy by Klarna, you must:

·Be at least 18 years old

·Have a New Zealand residential address

·Have a valid New Zealand credit or debit card

·Be shopping with a Klarna-supported retailer

Laybuy by Klarna – FAQs

Frequently asked questions

Frequently asked questions

Can I still use my old Laybuy account?
Your old Laybuy account has been upgraded to Klarna. First-time use will require activation during checkout.
How do I check my payment schedule?
Download the Klarna App and log in to see your payment plan and due dates.
What happens if I miss a payment?
Klarna will send reminders through the app. Late payments may incur additional fees.
Who do I contact for order issues?
For payment-related issues, contact Klarna Customer Service. For shipping or product issues, contact Treasurebox Customer Service at contact@treasurebox.co.nz.

Download Klarna App

Download Klarna App

Scan the QR code below to download the Klarna App and start managing your purchases.

Download Klarna App