Welcome to TreasureBox – we are 100% kiwi owned and operated home and lifestyle online shopping store, trading 24 hours a day, seven days a week.
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Christmas
We give you best wish Merry Christmas in advance!
As the Christmas is approaching, to make sure Santa delivers your Christmas gifts before it’s too late, we’re here to help you make the holidays happen and ensure you get your gifts in time!
Check out the Christmas Key Date of Treasurebox to place your order by viewing your preferred shipping method and state below!

CHRISTMAS CUT OFF TIME FRAME

Ordering Xmas gift? We recommend you to make purchase before below dates then your order would more likely reach you before Xmas day, however due to current courier delays, delivery before Xmas is not guaranteed.

STANDARD ITEMS VIA COURIER POST
  • South Island
  • North Island, Outer Auckland
  • Within Auckland Area

More details about delivery times about NZ Post, please check HERE

OVERSIZE/OVERWEIGHT ITEMS VIA TRANSPORT COMPANIES
  • South Island
  • North Island, Outer Auckland
  • Within Auckland Area

* These dates are general guides only, as there may be additional delays occurred by the couriers during this busy period and current social distancing rules.See our Shipping Information Page for details about the delivery method.

OTHER CHRISTMAS KEY DATES

SHOWROOM/PICKUP SERVICE

Our showroom will be operated to a different schedule over the holiday break. The information below lets you know when our showroom open over the Christmas and New Year period.

See our Pick Up Information Page for details

Customer Service Operating Normal

contactus@treasurebox.co.nz

Monday – Friday 9am - 4pm

Aftersale team will be on holiday mode from December 25th - January 5th.

Online Chat

Monday - Friday 9am - 4pm

Closed on weekends & Public Holidays

Facebook

Monday – Friday , 1pm – 10pm

Closed on weekends & Public Holidays

Wechat

Monday – Friday , 9am – 4pm

Closed on weekends & Public Holidays

*Due to the high volume of Christmas consulting, our customer service team are constantly inundated with calls/voicemails or email. Please contact us via online chat if you can't reach us by phone!

*To ensure safe social distancing we will be limiting the number of customers who can enter our stores at one time. You may have to join a queue outside while collecting your order. For safety, please maintain a 2-metre distance with others while doing so.

You may have concerns about your orders and delivery dates. We're here to help, and we're dedicated to making sure you get what you need. Should you have any questions at all, please send us an email with your question to contactus@treasurebox.co.nz or use our online chat service, our customer service team will be more than happy to help you out.

We will update on the website if this changes and we will also keep in touch with your via Facebook to ensure you have the latest updates!

Wish you all have a happy Christmas and New Year! See you next year!